New FASTag Rules That Can Stop Your Vehicle at Toll Plazas

FASTag has made toll payments faster, but it has also introduced strict digital checks that many drivers do not fully understand. Today, vehicles are not stopped only for cash issues. They are stopped because the system detects compliance problems linked to your FASTag profile.

If your FASTag does not meet certain conditions, toll gates may automatically refuse entry. This blog explains the new FASTag-related rules and system checks that can stop your vehicle at toll plazas.

FASTag Must Be Properly Mapped to Your Vehicle

Every FASTag is linked to a specific registration number. If this mapping is incorrect, toll systems treat the vehicle as unauthorised.

This happens when:

• The FASTag was transferred from another vehicle
  
  

• The dealer entered the wrong details
  
  

• The RC number was updated incorrectly
  
  

Incorrect mapping can lead to penalty charges or denial of passage.

Minimum Balance Rules Are Strictly Enforced

Toll systems now verify whether your FASTag wallet meets the minimum balance required for the upcoming toll.

If balance is low:

• The barrier may not open
  
  

• You may be diverted to cash lanes
  
  

• Double charges can be applied
  
  

Many drivers realise this only after reaching the booth.

Inactive or Blacklisted FASTag Accounts

FASTags can be blocked for multiple reasons, including:

• KYC not completed
  
  

• Repeated payment failures
  
  

• Fraud alerts
  
  

• Long-term inactivity
  
  

A blocked tag will not work even if money is available.

One Vehicle, One FASTag Policy

Using multiple FASTags on one vehicle is now monitored.

If the system detects:

• Two active tags on the same number
  
  

• Old tags are not closed
  
  

• Duplicate accounts
  
  

The vehicle may be stopped or penalised.

Mandatory KYC Compliance

All FASTag users must complete full KYC.

Incomplete KYC can result in:

• Tag deactivation
  
  

• Limited usage
  
  

• Sudden suspension
  
  

Many accounts are blocked without prior warning due to pending verification.

Also read→
FASTag Transfer Rules You Must Follow When Selling Your Vehicle

No FASTag or Damaged FASTag Penalties

Vehicles without a working FASTag face higher toll charges.

This includes:

• Torn or faded tags
  
  

• Improper placement
  
  

• Tags blocked by the sun film
  
  

If scanners cannot read the tag, penalties apply.

FASTag Linked to Closed Bank Accounts

Some users link FASTag with bank accounts that later become inactive.

When auto-debit fails repeatedly:

• The FASTag may be restricted
  
  

• Manual intervention becomes necessary
  
  

This often affects older tags.

Entry Restrictions in FASTag-Only Lanes

Most highways now operate FASTag-only lanes.

Entering these lanes without a valid tag can result in:

• Forced reversal
  
  

• Heavy fines
  
  

• Traffic obstruction penalties
  
  

Toll staff are instructed not to allow manual payments in such lanes.

Cross-Verification with VAHAN Records

FASTag systems are increasingly linked to the VAHAN database.

If your RC shows:

• Suspended status
  
  

• Expired registration
  
  

• Ownership mismatch
  
  

Toll systems may flag your vehicle.

Commercial Vehicle Compliance Checks

For commercial vehicles, FASTag is linked to permit and fitness status.

Missing documents can trigger:

• Additional screening
  
  

• Delayed clearance
  
  

• Entry refusal
  
  

This is common for trucks and fleet vehicles.

What to Do If You Are Stopped at a Toll Plaza

If your vehicle is stopped:

• Check the FASTag balance immediately
  
  

• Verify KYC status on your issuer app
  
  

• Confirm vehicle number mapping
  
  

• Ask for the transaction status slip
  
  

• Recharge digitally if possible
  
  

Avoid arguing with staff—they cannot override automated blocks.

How to Prevent Toll Plaza Issues

• Maintain a minimum wallet balance
  
  

• Complete full KYC
  
  

• Close unused FASTags
  
  

• Replace damaged tags quickly
  
  

• Check account status monthly
  
  

A few minutes of checking can save hours on highways.

Also read→
FASTag Transfer Rules You Must Follow When Selling Your Vehicle

Final Thoughts

Modern toll plazas operate on automated compliance. Your FASTag is not just a payment tool; it is a digital identity for your vehicle. Any mismatch, delay, or inactive status can stop you instantly.

Staying up to date and compliant ensures smooth travel without delays.

For reliable guidance on FASTag, toll rules, parking systems, and vehicle compliance, Parksmart helps you stay informed and road-ready, every journey, every time.

Note (Updated Jan 2026): Full KYC is still required at issuance, but from Feb 1, 2026, post-activation KYV verification is discontinued for private vehicles. Cash payments at toll plazas will be fully banned from April 1, 2026  only FASTag/UPI will be accepted.